Our Services
We, the people at Shafisons Engineering (PVT) LTD. aim to be recognized as the most responsive provider of the quality pipes aiming at developing and maintaining satisfied customers.
The top management ensures that the quality of Beta pipes is ensured at all cost approach and all success are designed to meet the customer needs & expectation.
We measure success through customer delight which has contributed in building up a broad customer base across the entire cross section of the market.
Our customer services department offers a variety of services focusing on different aspects of technical support like.
- Technical support
- Design provided , B.O.Q estimate
- Tools avoid availability
- Demonstration & training
Technical support
Our technical support works around a 3 step formula in which we offer pre sales, during sales and post sales services to our customer. Support services include supervision in laying jointing and testing of plastic pipelines and roofing systems.
Design Proposals, BOQ & Estimate
We develop design and proposals, bill of quantities (BOQ) and proposed estimate for our valued customers according to their requirements.
Tools Availability
Our team is equipped with latest tools needed for handling and working with thermoplastic products. These tools are used for jointing, laying and installation of pipe and roofing systems.
Demonstrations & Training
We conduct various types of training sessions keeping the end user in mind. Scope and nature of these sessions varies from in- house training sessions for the team, field training for installers and staff deputed on site, and training techniques for plumber and fixers. We also organize demonstrations for consultants, contractors and major customers to impart product knowledge with specification standard, applications, etc.
Customer Satisfaction
Marketing & sales department is responsible for taking regular feedback from customer to monitor their satisfaction level. Feedback is taken from customer through survey questionnaire and personal visits. These feedback results are compiled and analyzed to monitor the customer satisfaction level.